As on May 2016, the water heater industry
in India is valued at Rs 1,500 to Rs 2,000 crore and is expected to grow to about
Rs. 12,000- 15,000 crore in the next five to ten years. Thanks to high
disposable income, improved standard of living and rising awareness among
consumers regarding benefits of branded water heaters. The gradual inclination
of consumer towards electric water heaters is a major shift from traditional water
heating methods such as boiling, immersion heating rod and gas water heaters.
Since the availability of gas is difficult the gas water heater market is
somewhat stagnant. Electric water heaters now rule the industry while solar is
gaining momentum.
Racold, over the years placed
itself as an undisputed leader in the water heater industry. Even though the
market is in a nascent stage the competition has existed from branded as well
as unbranded products. The success of Racold is attributed to their product
portfolio. Be it any category of water heater viz. electric storage or instant
water heaters, solar water heaters or gas water heaters Racold is present
there. The pricing is a bit higher from competition but it provides value for
money.
The technology of water heaters
is not rocket science. So the brand is positioned in an emotional way rather
than rational. The target market as per the company is male, between the ages
24-45, belonging to SEC A and B. The
brand never talks about benefits of the product but benefits of hot water which
is really a unique approach to sell. By changing their tag line from ‘Hot Water
Specialist’ to ‘Reborn Everyday with a Hot Water’ explains the intent of the
brand to develop a close knit relationship with the consumer.
Their new
campaign ‘#PowerOfHotShower’ depicts a clear message in line with their
positioning. It is always tough to make a rational product like water heater
reach out to consumer and convince them to buy. To me Racold have succeeded in
doing so and that helps the brand remain in top.